Shipping policy
Shipping Policy
This Shipping Policy applies to orders placed through SmartBuy at youhaidigital.com.
Order Processing
Orders are usually processed within 1–3 business days after payment has been confirmed.
Processing times may be slightly longer during weekends, holidays, promotional periods, or periods of unusually high order volume.
Free Shipping
Free standard shipping is included on eligible orders.
Delivery Time
Standard delivery usually takes approximately 9–16 business days after the order has been processed.
Some orders may arrive earlier.
Delivery times are estimates and are not guaranteed. Delays may occasionally occur because of customs processing, local delivery conditions, holidays, weather, or other circumstances outside our control.
Tracking
When tracking information is available, it will be sent to the email address provided during checkout.
Tracking information may take several business days to become active after the order has been shipped.
Address Accuracy
Customers are responsible for providing a correct and complete shipping address.
SmartBuy is not responsible for delays or delivery problems caused by incorrect or incomplete address information.
Customs, Duties, and Taxes
Depending on the destination country, customers may be responsible for customs duties, import taxes, or other charges imposed by local authorities.
These charges are determined by the destination country and are not controlled by SmartBuy.
Delayed or Undelivered Orders
If your order has not arrived within the estimated delivery period, please contact us at:
info@youhaidigital.com
Please include your order number so that we can review the delivery status.
Contact
For questions about shipping or delivery, contact:
SmartBuy
Email: info@youhaidigital.com
Website: youhaidigital.com