Terms of service

Terms of Service

Last updated: August 2026

These Terms of Service govern your use of the online store and website operated by YOUHAI DIGITAL and available at youhaidigital.com.

By accessing the website or placing an order, you agree to these Terms of Service. If you do not agree with these terms, please do not use the website or place an order.

1. Use of the Website

You may use this website only for lawful purposes and in accordance with these Terms of Service.

You must not misuse the website, interfere with its operation, attempt to gain unauthorized access, introduce harmful code, or use the website in a way that may damage, disable, or overburden it.

2. Products and Product Information

We make reasonable efforts to display product descriptions, images, colors, sizes, and other information as accurately as possible. However, the appearance of a product may vary depending on your device or screen settings.

Product availability may change without notice. We reserve the right to correct errors, update information, or discontinue products at any time.

3. Prices and Payments

Prices and available payment methods are displayed on the website during the purchase process. Prices may change before an order is placed.

You agree to provide accurate and complete information required to process your order and payment. An order may not be accepted or may be cancelled if payment is not authorized, information is inaccurate, or the product is unavailable.

4. Orders and Acceptance

Submitting an order does not automatically guarantee acceptance. An order is accepted when we confirm it and are able to process it.

We may refuse or cancel an order when there is an error in product information or pricing, suspected fraudulent activity, a payment problem, a product-availability issue, or another legitimate reason permitted by law.

If an order is cancelled after payment has been received, we will arrange a refund in accordance with applicable law.

5. Shipping and Delivery

Orders are shipped to the address provided during checkout. You are responsible for providing accurate and complete delivery information.

Delivery times shown on the website are estimates and may be affected by customs, carriers, weather, public holidays, or circumstances outside our reasonable control.

Any applicable shipping charges will be displayed during checkout before you complete your order.

6. Returns, Exchanges, and Cancellations

Returns, exchanges, refunds, and order cancellations are handled according to our applicable return and cancellation rules and the mandatory consumer-protection laws that apply to your purchase.

Where applicable law gives you a right to cancel an online purchase, that right will not be limited by these Terms of Service. To request a cancellation, return, exchange, or refund, contact us by email with your order details.

Returned products may be required to be unused, undamaged, and in their original condition, except where applicable law provides otherwise.

Nothing in these Terms of Service removes or restricts mandatory consumer rights.

7. Intellectual Property

All content on this website, including text, product descriptions, images, graphics, logos, design elements, layout, and other materials, is owned by or used lawfully by YOUHAI DIGITAL unless otherwise stated.

You may use the website and its content only for personal, non-commercial shopping purposes. You may not copy, reproduce, modify, distribute, publish, sell, or use website content without our prior written permission, except where permitted by law.

8. Third-Party Services and Links

The website may depend on third-party services or contain links to external websites. We are not responsible for the content, availability, security, or privacy practices of external websites or services that we do not control.

9. Prohibited Conduct

You must not use the website to violate any law, infringe the rights of others, submit false information, interfere with website security, attempt unauthorized access, distribute harmful code, or engage in fraudulent or abusive activity.

10. Disclaimer

To the extent permitted by applicable law, the website and its content are provided on an “as available” basis. We do not guarantee that the website will always be uninterrupted, error-free, or free from harmful elements.

Nothing in these Terms of Service excludes or limits any legal guarantee, consumer right, or remedy that cannot lawfully be excluded or limited.

11. Limitation of Liability

To the extent permitted by applicable law, YOUHAI DIGITAL will not be liable for indirect, incidental, special, or consequential loss arising from your use of the website or purchase of products.

This section does not limit liability where such limitation is prohibited by law, including liability for fraud, intentional misconduct, or rights that cannot legally be excluded.

12. Changes to These Terms

We may update these Terms of Service from time to time. The updated version will be posted on this page with a revised “Last updated” date.

Your continued use of the website after an update means that you accept the updated Terms of Service.

13. Applicable Law

These Terms of Service are subject to the mandatory consumer-protection laws that apply to your transaction and place of residence. Nothing in these Terms of Service is intended to remove or reduce rights that cannot legally be waived.

14. Contact Information

If you have questions about these Terms of Service, an order, a return, or a cancellation, please contact us by email through the contact information available on our website.

YOUHAI DIGITAL
Website: youhaidigital.com